Northwest Guitars Discount Code 35% OFF for April 2025

Cancellation and Return Policy for UK and EU Customers

UK and EU customers can cancel their order up to 14 days after receiving the goods. Certain types of items, such as custom-built/bespoke products, cannot be returned, refunded, or exchanged unless damaged or defective.

EU Customers: 14-Day Return Policy for Northwest Guitars Orders

Customers can cancel or return their order within 14 days if shipping to the EU, provided the item is in the same condition as received, unworn or unused, with tags, and in its original packaging. A free return shipping label and instructions are provided for damaged/defective items or incorrect orders.

Shipping Policy

Northwest Guitars offers various shipping options, including economy delivery, express delivery, express pre-12 delivery, and Saturday delivery. Choose the option that best suits your needs during the checkout process.

Free Return

Customers who receive a damaged or defective item, or an incorrect part of their order from Northwest Guitars, are eligible for a free return shipping label. Typically, arrangements are made for pickup and customers will receive instructions on how to proceed with the return process.

Does Northwest Guitars offer gift cards?

Northwest Guitars presents versatile gift cards tailored for musical enthusiasts. These cards offer denominations of £10, £25, £50, and £100, allowing recipients to choose the perfect instruments or accessories. For orders placed before 3 p.m. on weekdays, Northwest Guitars ensures same-day dispatch.

Free Shipping

Orders over ￡100 qualify for free express delivery within Mainland UK. This offer is exclusive to orders that meet the minimum spend requirement.